Our response to Covid-19 Pandemic
In response to current Government guidelines such as travel restrictions and the need to protect the health of our guests, ourselves and to support our local health services, we are operating the following policy:
All reservations at Goonlaze Cottage until the end of May have already been cancelled and refunded to guests.
All booking cancellations made by us are in response to the current state of this pandemic and is constantly under review. Therefore it is possible that this cancellation period may be extended. We will contact you individually if your stay is affected and refund you via bank transfer.
Any guests wishing to cancel their reservations will be fully refunded. This includes late cancellations if guests believe they are unwell.
No new reservations will be taken at this time. This includes moving existing reservations to later dates.
Dates of cancellations will be blocked-out and unavailable for booking. Should the situation change/improve we will make these dates available for re-booking with the original guests given first refusal of the dates wherever possible.
No reservations are being taken for 2021 at this time. This situation will be reviewed in October and, if all is well, then bookings will be made available for 2021 onward from November 1st 2020.
It is very sad that we are in a position of having to cancel our lovely guests stay at Goonlaze Cottage, many of you have stayed a number of times and you are missed on so many levels! We are looking forward to re-opening our calendars and hope that you will understand we are doing the best that we can in a time when our responsibility to the local community, including our hospitals needs must be taken into account.
We hope you all stay healthy and look forward to welcoming you back in much happier circumstances!
Helen & Terry
Simply Owners website.
Property Id 33187